Shipping Schedule Notice Due to Office Relocation – Early October 2026
Thank you for shopping with KOTOPOTTER.
KOTOPOTTER will be relocating its office in early October 2026. Due to the relocation, our regular shipping operations will be temporarily suspended from October 2 (Fri.) through October 6 (Tue.).
Our online store will remain open and orders can be placed as usual during this period. Please check the shipping schedule below for details.
Scheduled to ship on October 2 (Fri.).
Orders placed on or after October 2 (Fri.)
Orders will be shipped sequentially from October 7 (Wed.).
Shipping Schedule
| Orders placed by October 1 | Scheduled to ship on October 2 |
|---|---|
| October 2–6 | Orders accepted as usual / Regular shipping operations suspended |
| From October 7 | Shipping resumes in order of purchase |
pre-relocation orders
Oct. 1 shipped
Office relocation
resumes
* On October 2, we will only ship orders placed by October 1. Orders placed on or after October 2 will be shipped sequentially from October 7.
Orders During the Shipping Pause
The KOTOPOTTER online store will remain open as usual from October 2 through October 6. You can continue to browse and place orders during this period.
Orders placed during this period will be shipped sequentially from October 7. Please note that delivery may take longer than usual.
Contact During the Relocation
We will continue to respond to inquiries by email and Instagram during the relocation period.
We will also answer phone inquiries whenever possible, but there may be times when we are unable to answer due to the relocation work. If you cannot reach us by phone, please contact us by email. We will review your message and reply as soon as possible.
Office Relocation
Effective October 4, 2026, KOTOPOTTER's office address will change as follows.
Previous Address
Kinbridge JR Osumi-Ekimae A
65-3 Osumi Nogami, Kyotanabe, Kyoto, Japan
New Address (effective October 4, 2026)
15-13 Osumi Sekiya, Kyotanabe, Kyoto, Japan
We apologize for any inconvenience caused by the temporary shipping pause and appreciate your understanding.
Thank you for your continued support of KOTOPOTTER.
