法律声明

Seller Masatoshi Yokoyama (Trade Name: KOTOPOTTER)
Responsible Representative Masatoshi Yokoyama
Address 65-3 Osaminogami A, Kinbridge JR Osumi Station Front, Kyotanabe City, Kyoto 610-0343, Japan
Phone Number +81-774-34-2510
Email Address kotopotter@kotopotter.jp
Additional Fees ・Shipping fees
・Handling fees depending on the selected payment method
Payment Methods ・Credit cards (Visa, MasterCard, American Express, JCB)
・Shop Pay, PayPal, Apple Pay, Google Pay
Shipping Time Items are usually shipped within 1–5 business days after the order is placed.

Shipping Method

and Fee

[Within Japan]
Free shipping

[Outside Japan]
Flat rate: ¥1,000JPY
Free international shipping on purchases over ¥20,000JPY (or the equivalent amount in other currencies).
Order Cancellations We accept cancellations only before the shipping process begins.
Returns & Defective Items

・Please contact us within 14 days of receiving your item.
・If the product is defective or incorrect, we will cover the return shipping and provide a replacement.
・For exchanges due to customer preference, you will be responsible for both the return and reshipping fees.
・For returns due to customer preference, you will be responsible for the return shipping, and we will refund the amount minus the original shipping cost.

*For free shipping orders, the actual shipping cost will be deducted from the refund.
Disclaimer Product descriptions and effects may vary by individual, and no guarantees are made regarding specific outcomes or benefits.